SimbaWorx/Commercial Protocol

Service Agreement & Payment Milestones

We believe transparent terms and milestone-gated payments build authentic trust. Review our 40/30/30 payment structure, scope boundaries, and intellectual property guarantees below.

40 / 30 / 30 Milestone Protection
100% Source Code & IP Ownership
Zero Proprietary SaaS Taxes
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The 40 / 30 / 30 Milestone Delivery Schedule

You never pay 100% upfront. Payments are divided into 3 distinct gates tied directly to verifiable progress deliverables:

40%Phase 01

Kickoff Deposit

Secures your dedicated engineering sprint on our development calendar and initiates technical discovery, system architecture, and UI/UX wireframes.

Deliverable: Clickable design prototype & schema specification.
30%Phase 02

Testing & Staging Gate

Billed only after the platform is fully built and deployed to a private staging URL. You and your team test live functionality, test payment gateways in sandbox, and review workflows.

Deliverable: Interactive staging link & feedback adjustments.
30%Phase 03

Final Handover & Launch

Due upon live domain cutover, DNS certificate authentication, and final sign-off. Includes full handover of repositories, database credentials, and registrar transfer.

Deliverable: Live production release & 100% IP handover.
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Package Deliverables vs. Optional Add-ons

To keep base package pricing affordable and transparent, each plan includes specific, guaranteed deliverables. Advanced peripheral requirements belong to our modular catalogue add-ons:

Guaranteed In Base Packages

  • ✓Launchpad ($450): Free .co.zw or .com domain (1 yr), 1st month business email, up to 5 custom high-conversion pages, sub-second speed optimization, contact/WhatsApp routing, 2 weeks post-launch warranty.
  • ✓E-Commerce ($1,200): Free .com domain (1 yr), 2 mailboxes (1st month), Paynow/EcoCash/Card payment gateway integration, headless catalog search, cart recovery, inventory dashboard, 8 weeks scaling support.
  • ✓Systems & Portals: 1-on-1 workflow mapping, cross-platform apps, private database schema, custom dashboards, zero SaaS per-seat taxes.

Paid Separately Under "02 / Add-ons"

  • •Brand & Design System (+$200): Full custom logo identity, typography tokens, vector iconography, and UI kits.
  • •Third-Party CRM / ERP Integrations (+$200): Custom webhooks, accounting software sync (Xero, Sage), and external databases.
  • •SEO & Content Copywriting (+$150): In-depth keyword research, dedicated copywriting, and content population beyond wireframes.
  • •12-Month Care Plan (+$300): Ongoing monthly maintenance, scheduled offsite backups, dependency updates, and priority bug fixes.
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100% Intellectual Property & Code Ownership

Zero Vendor Lock-In

Upon settlement of Phase 3, you receive 100% ownership of your source code, Git repositories, database structures, and assets. You are never tied to our agency for runtime access.

Direct Registrar Control

Your domain names and DNS records belong entirely to you. We transfer registrar access directly to your preferred account (Namecheap, Cloudflare, or local registrars).

Post-Launch Warranty

We provide a standard 2-to-8 week post-deployment warranty. Any bugs or deviations from the agreed technical specification are remediated at zero additional cost.

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Client Agreement & Acknowledgement

Ready to initiate your build? Confirm your understanding of our commercial terms below to generate a verified agreement reference for your project kickoff.

No payment is charged now. This locks your milestone schedule prior to invoice.